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Radisson Blu Mall of America Reviews |
4.5 out of 5
Radisson Blu de America shopping center 2100 Killebrew Dr, Bloomington, MN
8.4
Very good
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Note 10 - Excellent. 779 of 1427 reviews" "
10 - Excellent
779
" "10 - Excellent 55%
Note 8 - Good. 353 of 1427 reviews" "
8 - Bom
353
" "8 - Bom 25%
Note 6 - Good. 168 of 1427 reviews" "
6 - It's okay
168
" "6 - Good 12%
Rating 4 - Bad. 80 of 1427 reviews" "
4 - Poor
80
" "4 - More than 6%
Rating 2 - Terrible. 47 of 1427 reviews" "
2 - Terrible
47
" "2 - Place 3%
8,7/10
Cleaning
8,6/10
equipment and service
8.3/10
facilities
8,7/10
Conditions and facilities of the property
8,7/10
ecologically correct
evaluations
8/10 birth
Megan
I traveled with family and small children, I traveled with family
March 26, 2023
Liked: Staff and service
Overall, the convenience of pre-ownership trumps everything else. The bridge that connects to the shopping center is unbeatable. It's clear that the hotel is super popular though, because there are some internal things to address. The pool was large and the perfect depth for the kids, but SO COLD. The restaurant was delicious. Parking is a bit crazy at $20/night. Overall I would stay again.
Stayed 1 night in March 2023
10/10 Excellent
Salida
March 25, 2023
Liked: Cleanliness, staff and services, amenities, property condition and facilities
We loved the hotel, it was beautiful and the staff was very friendly and helpful. We loved the free transportation to and from the airport. We also loved being able to walk to the mall from the hotel.
Stayed 2 nights in March 2023
10/10 Excellent
katie
March 24, 2023
Liked: Cleanliness, staff and services, state of the establishment and facilities
I will definitely stay again! Awesome to be attached to the MOA, the restaurant on site was delicious. Pool was great and well maintained. The room was clean.
Stayed 1 night in March 2023
6/10 ok
eric
I traveled with family and young children.
March 24, 2023
Liked: Staff and service
I thought the staff was great. I think the hallways and elevators could be cleaner. The spa could be more professional and the prices need to be better to win more business.
Stayed 2 nights in March 2023
10/10 Excellent
Gagandeep
traveled with family
March 19, 2023
Liked: Cleanliness, staff and services, state of the establishment and facilities
Stayed 1 night in March 2023
6/10 ok
jeffery
traveled with partner
March 18, 2023
Liked: Cleanliness, staff and services, state of the establishment and facilities
Disliked: Services
The room we were given was supposed to have a lot, that's why we booked the room. We were celebrating our 5th anniversary and honestly we were disappointed. We ended up going to bed and leaving early.
Stayed 1 night in March 2023
Response from Guest Services on March 19, 2023
Mister. Clark, We apologize for the inconvenience he experienced during his stay. We are sorry to hear that the style of our executive room in the naturally cool environment was not to your liking and caused you disappointment. We appreciate his feedback and hope to exceed his expectations in the near future.
10/10 Excellent
Katrina
traveled with family
March 18, 2023
Liked: Cleanliness, staff and services, amenities, property condition and facilities
It was a very modern and clean hotel. The only thing that could be improved is the entrance to the hotel because of the limited space to get in and out of the parking ramp.
Stayed 1 night in March 2023
Front desk agent response on March 19, 2023
Thank you for your review, I have shared your comments with our team.
6/10 ok
Yadira Y.
traveled with family
March 18, 2023
I liked: The cleanliness
I did not like: Staff and service
I liked that the hotel was attached to the mall.
3 night stay in March 2023
Response from Guest Services on March 19, 2023
We appreciate your feedback and thank you for choosing to stay with us.
10/10 Excellent
Robin
traveled with family
March 16, 2023
Liked: The staff and services, the amenities, the condition of the property and the facilities
Everything was great. I have no complaints
Stayed 2 nights in March 2023
Response from Guest Services on March 19, 2023
Thank you for choosing to stay with us and we are glad you had a great time!
10/10 Excellent
lindsay
March 16, 2023
Liked: The cleanliness, the staff and the service
Good ubication!
Stayed 1 night in March 2023
Front desk agent response on March 19, 2023
Thank you for your comment, we are glad that you enjoyed your stay with us!
10/10 Excellent
debra
traveled with group
March 16, 2023
Liked: Cleanliness, staff and services, amenities, property condition and facilities
How friendly and helpful everyone was. Clean rooms, easy access to shops.
Stayed 2 nights in March 2023
Front desk agent response on March 19, 2023
Thank you for your comment, we are glad that you enjoyed your stay with us!
10/10 Excellent
bonnie
traveled with family
March 16, 2023
Liked: Cleanliness, staff and services, amenities, property condition and facilities
The staff at check-in were professional and very helpful. I appreciate the convenience of being able to enter the mall directly from the hotel.
Stayed 1 night in March 2023
Front desk agent response on March 19, 2023
Thank you for your comment, we are glad that you enjoyed your stay with us!
10/10 Excellent
Angela, Pembroke Pines
business traveler
March 11, 2023
Liked: Cleanliness, staff and services, amenities, property condition and facilities
I stayed at this hotel for a conference. Good location connected to the mall with many options to eat and shop. The hotel restaurant was very good. We ate dinner and breakfast and have no complaints. The staff was excellent. Highly recommended.
3 night stay in March 2023
8/10 birth
Delton
traveled with family
March 10, 2023
Liked: Cleanliness, staff and services, state of the establishment and facilities
all satisfactory..
Stayed 1 night in March 2023
Hotel Management response on March 14, 2023
Thank you for your comments. Thank you for choosing Radisson Blu Mall of America and we look forward to welcoming you back soon!
8/10 birth
jeremy
traveled with family
March 6, 2023
Liked: Cleanliness, staff and services, amenities, property condition and facilities
Great stay. Comfortable bed. I would stay again.
Stayed 2 nights in March 2023
Hotel Management response on March 14, 2023
Thank you for your comments. Thank you for choosing Radisson Blu Mall of America and we look forward to welcoming you back soon!
10/10 Excellent
Arturo Felipe, West Lafayette
business traveler
March 4, 2023
Liked: Cleanliness, staff and services, amenities, property condition and facilities
Very convenient for business trips.
Stayed 5 nights in February 2023
Hotel Management response on March 14, 2023
Thank you for your comments. Thank you for choosing Radisson Blu Mall of America and we look forward to welcoming you back soon!
4/10 spacious
jennifer l
I traveled with family and young children.
March 4, 2023
Liked: Cleanliness, conditions and facilities of the property
Check-in takes too long. Long lines, insufficient luggage racks, uncomfortable.
Stayed 1 night in March 2023
Response from Guest Services on March 5, 2023
Despite the staffing challenges at this time, we are doing everything we can to provide a better experience for all of our customers. We apologize for the inconvenience you experienced during your stay. Thank you for choosing to stay with us.
10/10 Excellent
Urze, Boise
March 2, 2023
Liked: Cleanliness, staff and services, amenities, property condition and facilities
Stayed 1 night in February 2023
8/10 birth
Maikou
traveled with family
February 27, 2023
Liked: Cleanliness, staff and service, amenities
We enjoyed our stay at MOA Radisson Blu.
Stayed 1 night in February 2023
Answer from D. Owens on Feb 28, 2023
We are very happy that you had a great time at BLU!! Thank you
8/10 birth
Cheryl
February 27, 2023
Stayed 4 nights in February 2023
10/10 Excellent
Scott, Cataratas Chippewa
traveled with family
February 26, 2023
Liked: Cleanliness, staff and services, amenities, property condition and facilities
I thought the staff was great and check in was fabulous!
Stayed 1 night in February 2023
Answer from D. Owens on Feb 28, 2023
Thank you for the rating of 5!
10/10 Excellent
mixed
traveled with family
February 26, 2023
Liked: The staff and services, the amenities, the condition of the property and the facilities
I loved everything except not having direct access to The Mall after certain hours.
Stayed 1 night in February 2023
Answer from D. Owens on Feb 28, 2023
Thanks for the score of 5! Sorry, the mall closed before you got back to the hotel.
8/10 birth
Yoshika, Lithuania
I traveled with family and young children.
February 25, 2023
Liked: Cleanliness, staff and service, amenities
Location
Stayed 3 nights in February 2023
Answer from D. Owens on Feb 28, 2023
Thanks for note 4! We will do our best to serve you better next time!
8/10 birth
happiness
February 21, 2023
Stayed 1 night in February 2023
10/10 Excellent
Isabel
February 21, 2023
I liked: The cleanliness
location, security
Stayed 2 nights in February 2023
Answer from D. Owens on Feb 21, 2023
Good morning, Thank you for liking our location and for feeling safe.
10/10 Excellent
daniela
February 20, 2023
Stayed 1 night in February 2023
10/10 Excellent
carrie
traveled with family
February 20, 2023
Liked: Cleanliness, staff and services, amenities, property condition and facilities
Very nice stay.
Stayed 1 night in February 2023
Answer from D. Owens on Feb 21, 2023
Good morning. I'm glad you had a good stay.
10/10 Excellent
Sirivanh, Schaumburg
February 20, 2023
Stayed 1 night in February 2023
Hotel Management response on March 14, 2023
Thank you for your comments. Thank you for choosing Radisson Blu Mall of America and we look forward to welcoming you back soon!
10/10 Excellent
Basim, Montreal
Business traveler, I traveled with my partner
February 19, 2023
Liked: Cleanliness, staff and services, amenities, property condition and facilities
I recommend this hotel. New and modern rooms. Good restaurant and entrance to MOA.
Stayed 3 nights in February 2023
Answer from D. Owens on Feb 21, 2023
Good morning, Thank you for loving the hotel and the restaurant.
10/10 Excellent
amanda
February 18, 2023
Stayed 2 nights in February 2023
Hotel Management response on March 14, 2023
Thank you for your comments. Thank you for choosing Radisson Blu Mall of America and we look forward to welcoming you back soon!
10/10 Excellent
Howard
traveled with partner
February 18, 2023
Liked: Cleanliness, staff and services, state of the establishment and facilities
I recently stayed for our anniversary!!!! Everything was excellent!!!! Thank you
Stayed 1 night in February 2023
Front desk agent response on Feb 18, 2023
Thanks for your review!
6/10 ok
tara
February 17, 2023
Stayed 1 night in February 2023
Hotel Management response on March 14, 2023
Thank you for your comments. Thank you for choosing Radisson Blu Mall of America and we look forward to welcoming you back soon!
10/10 Excellent
Daniel
traveled with partner
February 17, 2023
Liked: Cleanliness, staff and services, amenities, property condition and facilities
clean and elegant
Stayed 1 night in February 2023
Answer from D. Owens on Feb 17, 2023
Thank you and we are glad you enjoyed knowing that we are clean and stylish.
8/10 birth
they are already
February 16, 2023
Stayed 1 night in February 2023
Hotel Management response on March 14, 2023
Thank you for your comments. Thank you for choosing Radisson Blu Mall of America and we look forward to welcoming you back soon!
8/10 birth
José
February 14, 2023
Liked: Cleanliness, staff and services, state of the establishment and facilities
Stayed 5 nights in February 2023
Hotel Management response on March 14, 2023
Thank you for your comments. Thank you for choosing Radisson Blu Mall of America and we look forward to welcoming you back soon!
10/10 Excellent
Mary, Hagerstown
traveled with family
February 14, 2023
Liked: Cleanliness, staff and services, amenities, property condition and facilities
Amazing, people are very friendly, super clean, food is delicious. I recommend this hotel.
Stayed 2 nights in February 2023
Front desk agent response on Feb 14, 2023
Thanks for your review!
10/10 Excellent
Patricio
traveled with family
February 12, 2023
Liked: Cleanliness, staff and services, amenities, property condition and facilities
Convenient for the airport and a MOA
Stayed 1 night in February 2023
Front desk agent response on Feb 12, 2023
thanks for your review
8/10 birth
Cristobal
traveled with partner
February 5, 2023
Liked: Cleanliness, staff and services, amenities, property condition and facilities
Super convenient for shopping at the Mall of America. It's nice to be able to leave the heavy coats behind and carry your groceries back and forth!
Stayed 1 night in February 2023
Front desk agent response on Feb 7, 2023
Thanks for your review!
10/10 Excellent
Jill
February 5, 2023
Stayed 1 night in February 2023
Hotel Management response on March 14, 2023
Thank you for your comments. Thank you for choosing Radisson Blu Mall of America and we look forward to welcoming you back soon!
10/10 Excellent
ronaldo
traveled with family
February 5, 2023
Liked: Cleanliness, staff and services, amenities, property condition and facilities
Well maintained and very safe with very friendly staff, thanks for your hard work!
Stayed 1 night in February 2023
Front desk agent response on Feb 5, 2023
Thanks for your review.
8/10 birth
Derek
I traveled with family and young children.
February 5, 2023
Liked: The cleanliness, the staff and the service
We really loved our stay and enjoyed ourselves but our room had a broken faucet in the tub to operate the shower and the main sink drain was also broken.
Stayed 1 night in February 2023
Front desk agent response on Feb 7, 2023
Thanks for your review. We are sorry that some of the room fittings are not working properly and we are working hard to prevent these issues in the future.
10/10 Excellent
federica
February 1, 2023
Liked: Cleanliness, staff and services, amenities, property condition and facilities
The room was clean and the bed was very comfortable.
Stayed 1 night in January 2023
Answer from D. Owens on Feb 1, 2023
Good morning. We are delighted that he enjoyed his stay at the Radisson Blu. We hope to see him again.
10/10 Excellent
stacy
January 29, 2023
Liked: Cleanliness, staff and services, amenities, property condition and facilities
Stayed 1 night in January 2023
Hotel Management response on March 14, 2023
Thank you for your comments. Thank you for choosing Radisson Blu Mall of America and we look forward to welcoming you back soon!
10/10 Excellent
Camila
January 29, 2023
Stayed 1 night in January 2023
Hotel Management response on March 14, 2023
Thank you for your comments. Thank you for choosing Radisson Blu Mall of America and we look forward to welcoming you back soon!
8/10 birth
Maria Jo
traveled with partner
January 27, 2023
Liked: The staff and services, the amenities, the condition of the property and the facilities
It was great to be able to walk from the hotel to the Mall of America. The staff was very friendly and customer service oriented.
Stayed 1 night in January 2023
Front desk agent response on Jan 27, 2023
Thanks for your review! We are happy that you enjoyed your stay with us!
10/10 Excellent
Wendy
January 23, 2023
Stayed 1 night in January 2023
Hotel Management response on March 14, 2023
Thank you for your comments. Thank you for choosing Radisson Blu Mall of America and we look forward to welcoming you back soon!
8/10 birth
paige
January 23, 2023
Liked: Cleanliness, staff and service, amenities
Stayed 1 night in January 2023
Hotel Management response on March 14, 2023
Thank you for your comments. Thank you for choosing Radisson Blu Mall of America and we look forward to welcoming you back soon!
10/10 Excellent
michelle
traveled with family
January 22, 2023
Liked: Cleanliness, staff and services, amenities, property condition and facilities
We brought our niece and nephew shopping and spent the night at the Radisson Blu and had a great time. We were able to check in early; which was wonderful because we were able to go back to the room before lunch to drop off our groceries and my husband was able to watch football while I took the kids flying over America. We love eating out in Fire Lake and had dinner here last night and will have breakfast this morning. The food is good and the atmosphere is fun. Children love hot chocolate. Comfy beds, great location, friendly staff. We make it an annual trip. Thank you
Stayed 1 night in January 2023
Front desk agent response on Jan 26, 2023
Thanks for your review! We are glad you enjoyed our restaurant and reception staff!
10/10 Excellent
ashley
I traveled with family and young children.
January 22, 2023
Liked: Cleanliness, staff and services, amenities, property condition and facilities
Very quick and easy check in, attentive staff. Parking is very convenient.
Stayed 1 night in January 2023
Front desk agent response on Jan 22, 2023
Thanks for your review! We are glad to know that she enjoyed her stay with us!
10/10 Excellent
Pau
January 21, 2023
Stayed 1 night in January 2023
Hotel Management response on March 14, 2023
Thank you for your comments. Thank you for choosing Radisson Blu Mall of America and we look forward to welcoming you back soon!